| How to get rid of a Trojan virus |
How to get rid of a Trojan virus
Computer owners know how important it is to run strong anti virus protection on their PC, and to keep that anti virus software up to date. Sometimes despite all our best intentions, however, we find ourselves asking how to get rid of a Trojan virus. No anti virus protection software is perfect, and it is always possible for a malicious program to slip through the radar. Dealing with a Trojan horse program is not always easy, and the cleanup methods will vary from case to case.
If you are looking for how to get rid of a Trojan virus, the best place to start, of course, is with the company that made your anti virus software. In general, most anti virus software companies are quick to respond to threats, and they often will have a virus removal tool posted at their web site within hours of an infection.
What to do next
If no such removal tool or instructions are available at your anti virus company, it is always a good idea to look at the web sites of other companies. Often one company will have a solution or information on how to get rid of a Trojan virus before the others have picked up on it. Visiting the web sites of the leading anti virus software manufacturers, including Symantec, McAfee, Computer Associates and Norton, is a good idea. Chances are one of these companies will have posted information about the infection.
If these steps still leave you with no information, it may be a good idea to enlist the help of a tech savvy friend, family member or coworker. Most people know at least one person who seems to have a way with computers, and getting help from that person may be the best way to proceed. In particular, those who work in the computer industry often have far greater knowledge about viruses, including how to get rid of a Trojan virus, than the general public. In addition, they may have access to virus removal tools and other special software that you could not find on your own.
After the infection has been removed
After you have found out how to get rid of a Trojan virus, it is a good idea to review the steps carefully and to verify that each step has completed properly. In the case of a special virus removal program, the program will likely go through each step automatically. If instead you are working from a set of written instructions it is a good idea to verify each step as you go to make sure you do not miss an important step along the way.
After you have reviewed how to get rid of a Trojan virus and taken the steps to do it, be sure to scan the computer again using your anti virus software program. If the anti virus software finds no infection, the next step should be to reboot the PC and run the scan a second time. Some viruses, especially Trojan horse programs, hide out in the registry and activate each time the computer is restarted. It is important to make sure that the infection is truly gone, and the best way to do that is to restart the computer and run a thorough virus scan.
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